Frequently asked

Everything you
might want to ask.

Honest answers to the questions founders most often have before kicking off a build. Can't see yours? Drop us a line — we reply within 24 hours.

Getting started

Getting started

How fast can we launch?+

Launch sites ship in 2 weeks, Studio in 4. Commerce builds vary with scope — we'll give you a firm date in the proposal.

What do you need from us?+

Brand basics (logo, fonts if any), rough sitemap thoughts, and a single point of contact. We handle the rest, including copy support if needed.

Do I need to have my copy ready?+

No. We can draft on-brand copy for every page, or polish what you already have. Just flag it on the enquiry form.

Can you work with my existing brand?+

Yes — we'll respect your existing identity and extend it for the web, or refresh elements that aren't translating online.

Process & timeline

Process & timeline

What does the process look like?+

Discovery call → design system (2 directions, 1 round) → build & integrate → QA, launch & 30 days of post-launch support.

How many revision rounds are included?+

Launch includes 2 design rounds, Studio includes 3, and Commerce rounds are scoped per milestone. Tiny tweaks during build are free.

Do you handle hosting and domains?+

We set everything up under your accounts so you stay in full control. We'll recommend the right stack for your traffic and budget.

Will my site be SEO-ready?+

Yes. Every build includes a technical SEO baseline — clean markup, schema, sitemaps, fast Core Web Vitals and accessibility checks.

Pricing & payments

Pricing & payments

How do payments work?+

50% to kick off, 50% on launch. Commerce projects can be split into milestones. All invoices are in USD.

Are there any hidden costs?+

No. The proposal is fixed price for the agreed scope. Hosting, domain, and third-party tools (Stripe, CMS, etc.) are billed by their providers directly.

Do you offer payment plans?+

For Commerce builds we split payments across milestones. For Launch and Studio we keep it simple — 50/50.

What about ongoing care?+

Every plan includes post-launch support. Beyond that we offer monthly care retainers from $40/mo for updates, performance and content.

After launch

After launch

Who owns the work?+

You do. Source code, design files, hosting accounts and CMS access all transfer to your team at launch.

What if I need changes after launch?+

Small tweaks during your support window are on us. Bigger changes are quoted clearly before any work starts — no surprise invoices.

Can you keep building with us long-term?+

Absolutely. Many clients move onto a monthly retainer for content, performance work, and new features after launch.

What happens if something breaks?+

Email us. During your post-launch support window any genuine bug is fixed on us, fast. On a retainer, response times are guaranteed.

Still have a
question?

Email us at Bus1nessbox@outlook.com, or start an enquiry and we'll come back with a tailored proposal within 24 hours.

Start an enquiry